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Privacy Policy

Updated on 1st June 2019

This Privacy Policy (“Privacy Policy/Policy”) discloses the privacy practices for Tutilage Edutech Private Limited (“Tutilage Edutech”, “We/we” or “Us/us”) with regard to Your (“You/you” or “Your/your”) use of the online platform www.Tutilage.com (“Website”). This Privacy Policy along with Terms of Use describes our practices regarding, including your choices in relation to how we collect, store, use, share and secure your personal information across our Website. It also describes your choices regarding use, access and correction of your personal information and your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use/access this Website.
We’ll review this Privacy Policy from time to time to make sure it is up-to-date. By Personal Data, we mean any information that can either itself identify you as an individual ("Personally Identifying Information ") or that can be connected to you indirectly by linking it to Personally Identifying Information.

Collection of Information

As a visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any Personal Data as a visitor. When you visit the Site, we collect and store certain information in order to improve security, analyse trends and administer the Website with a view to assist us in improving customer experience. We use this information to evaluate traffic patterns on our Website so that we can make it more useful to our visitors.
When you visit our Website, as part of a purchase of one of our courses or registering on our Website, we may collect a variety of information that you will voluntarily provide to us via one of our contact forms, via a chat or phone session (Personal Identifying Information), such as:
● Contact Information, such as name, email address, display picture, mailing address, phone number, IP address, geographic location, or phone number.
● Information to enable us to check and verify your identity, e.g. your date of birth, mark-sheets, Passport/Aadhar /Voter ID details;
● Billing Information, such as debit card number, credit card number and billing address;
● Unique Identifiers, such as username or password;
● Reviews or ratings, syllabus and course preferences, account settings, (including preferences set in the " Account " section of our Website ); and
● Information provided to us through our service, interaction with our customer service, participation in surveys or marketing promotions.

Usage and Retention of Information

We use the personal information we collect, including your Personal Data where it is necessary to deliver the services you have requested, where it is necessary to exercise or comply with legal rights or obligations or for normal business purposes of the kind set out in this Policy.
We will use your personal information to provide, analyse, administer and improve our services, to provide you with a personalized experience on our Website (especially, by offering you services that is best suited for you), to contact you about your account and our services, to provide you customer service, to provide you with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities.
We further use your personal information to determine your general geographic location, provide localized courses and classes, provide you with customized and personalized study material, recommendations, determine your Internet service provider , and help us quickly and efficiently respond to inquiries and requests and enforcing our terms (such as determining free trial eligibility) and communicate with you concerning our service (for example by email, push notifications, text messaging ,and online messaging channels), so that we can send you details about new features and content available on the Website, special offers, promotional announcements, surveys, and to assist you with operational requests such as password reset requests.

Community

Tutilage Edutech is a community. We offer several features that allow members to connect and communicate in public or semi-public spaces, such as Forums and Teams. Please use sensibility and good judgment when posting in these community spaces or sharing your personal information with others on Tutilage Edutech. Be aware that any personal information you submit there can be read, collected, or used by others, or could be used to send you unsolicited messages.

Sharing and Disclosing Personal Information

We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing ,advertising , communications, infrastructure and IT services, to personalize and optimize our service ,to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data ( including data about users interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information.
We do not authorize them to use or disclose your personal information except in connection with providing their services.

Your Rights

● The right to access, update or to delete the personal information we have on you
● The right of rectification
● The right to object
● The right of restriction
● The right to data portability
● The right to withdraw consent
You may exercise any of your rights in relation to your personal data by written notice to us or by writing to us on [email protected] Edutech.com. Please note that we may ask you to verify your identity before responding to such requests.

Security

We take all precautions to protect the personal information both online and offline. We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.

Keeping your Personal Data secure

We have appropriate security measures to prevent Personal Data from being accidentally lost, or used or accessed unlawfully. Those processing your Personal Data will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Cookies

We transfer cookies, which are small files containing a string of character, to your IP address, giving the browser distinct identification, in order to keep track of the user’s preferences. Furthermore, these files also help in logging in faster and act as a mechanism to determine user trends. The data thus retrieved from the user’s IP address, enables us to enhance our offers, including but not limited to more content in areas of greater interest to a majority of users.
Our Website uses "Cookies" to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

Third Parties and Links

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering services to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction.

Consulting

We use third parties to help us provide services to You including the fulfilment of service, processing of payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering contents, and to provide aggregate, comparative information on the performance of our website to us and a select group.

Choice

You have a choice about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received, change your Communication preferences, or indicate your communication preferences within the direct communication from us. You can also reach us via chat, whatsapp, call or email to block promotional communication to you. Keep in mind, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Consent

By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.

Conditions of Use

Licensee does not warrant that this website, its servers, or email sent by us or on our behalf are virus free. We will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.

Governing Law and Jurisdiction

These Policies shall be construed in accord with the applicable laws of India. You and we agree to submit any dispute arising under this Policy to the personal jurisdiction of a court located in Kolkata, West Bengal for any actions for which the parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, other intellectual property rights, or any provision of this Policy.


TERMS AND CONDITIONS OF ACCESS OR USE
Effective 1st June 2019

1. Tutilage Edutech Private Limited having its registered office at 81/7,Banamali Naskar Road,Kolkat-700060 (hereinafter referred to as "Tutilage Edutech", "we", "us", or "our") provides online courses and conducts online classes, live demo, doubt clearing sessions for the students seeking to enrol for such courses (the "Services"), which Services are accessible at www.tutilage.com and any other websites through which Tutilage Edutech makes the Services available (collectively, the "Site") and as applications for mobile, tablet and other smart devices and application program interfaces (collectively, the "Applications").
2. By accessing or using the Site, Application or Services or by downloading or posting any content from or on the Site, via the Applications, you would be indicating that you have read, and that you understand and agree to be bound by these terms and receive our Services (“Terms of Services” or “Terms”), whether or not you have registered with the Site and/or Application.
3. Therefore, please read these Terms of service before accessing or using the Site, Application or Services or downloading or posting any content from or on the Site, via the Application or through the Services, carefully as they contain important information regarding your legal rights, remedies and obligations.
4. If you do not agree to these Terms, then you have no right to access or use the Site, Application, Services, or Collective Content (as defined below).
5. If you are using the Site, Application or Services then these Terms of Service are binding between you and Tutilage Edutech Pvt. Ltd.

Intellectual Property Ownership and Rights Notices

The Site, Application, Services, and Collective Content are protected by copyright, trademark, and other laws of India. You acknowledge and agree that the Site, Application, Services and Collective Content, including all associated intellectual property rights, are the exclusive property of Tutilage Edutech and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Site, Application, Services, or Collective Content. All trademarks, service marks, logos, trade names, and any other proprietary designations of Tutilage Edutech used on or in connection with the Site, Application, Services, and Tutilage Edutech Content are trademarks or registered trademarks of Tutilage Edutech in India and abroad. Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the Site, Application, Services, and Tutilage Edutech Content are used for identification purposes only and may be the property of their respective owners. As a Member, you understand and agree that you are bound by the additional Terms, Guidelines and Policies that apply to your use of the Site, Application, Services and Collective Content, including Tutilage Edutech Trademark & Branding Guidelines (as may be updated from time to time).

Copyright Policy

Tutilage Edutech respects copyright law and expects its users to do the same. It is Tutilage Edutech's policy to terminate in appropriate circumstances the Tutilage Edutech Accounts of Members or other account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders.

Limitation of Liability

In no event will Tutilage Edutech's aggregate liability arising out of or in connection with these Terms and your use of the Site, Application and Services including, but not limited to, your enrolment of any course via the Site, Application and Services, or from the use of or inability to use the Site, Application, Services, or Collective Content and in connection with any course or interactions with any other members, exceed the amounts you have paid or owe for enrolments via the Site, Application and Services as a student in the three (3) month period prior to the event giving rise to the liability. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Tutilage Edutech and you.

YOU HAVE READ THESE TERMS OF USE AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE

Tutilage at a glance

24 x 7 Tutoring: Your convinient time is our preferance. Live One-on-One Tutoring: Feel of face-to-face tutoring back at home. Connect from Anywhere and Anytime: A click away to connect with your tutor. Virtual Classroom: Compatability and equiped with technology and tools to make tutoring at ease. 24 x 7 Support: We are a click/call away to help you. Affordable Tutoring: Choose your package: Hourly/Monthly. Assess Yourself: Testing module is availble for self assessment.